Wednesday, February 23, 2011

Delta Air Lines Plans to Grows in Asia, Also Revamps Services

Delta Air Lines is on an expansion spree in Asia. With Asia being a booming economy, Delta is eager to claim its share of the market pie in the segment of air travel, which is expected to grow steadily. The Senior Vice President for Delta Air Lines' Asia Pacific, Mr Vinay Dube, commented that the airline has the ability to make investments in customer service and reach a major brand name position in Asia. Delta gained approximately $593 million in 2010 and at present, 17 Asia-Pacific cities are serviced by the airline. Delta would be operating new routes in Asia from this year. This includes the flight, which would be launched from this weekend. This flight will operate from Tokyo’s Haneda Airport to Los Angeles and Detroit. In addition, Delta would operate flights from Atlanta to Shanghai and Detroit to Beijing. Besides concentrating upon Asia, Delta is taking many other steps for boosting its business. This includes investments to the tune of $2 billion for renovating airport lounges and improving seats and entertainment systems.

Revamped Section in Premium Economy

From next summer onwards, passengers booking cheap flights with the new Economy Comfort section of Delta will spend their air travel in comfort. Delta will be installing new seats on its long distance international flights. These seats would provide better recline and up to 4 inches of additional legroom and would be installed in the economy cabins’ first few rows of Delta’s 747, 757, 767, 777, and A330 airlines. Full fare ticket passengers as well as highest ranking frequent flyer travellers won’t have to pay extra on their tickets for these seats. In addition, whenever these international flights would be put on domestic routes, the new seats would be reserved for highest ranking frequent flyers and full fare ticket passengers.

Delta Air Lines Starts Codeshare Service with GOL

Delta Air Lines started a codeshare service with GOL, one of the largest Brazilian airlines. This adds 15 new destinations immediately to Delta’s network in South America and also increases passenger prospects for finding cheap flights. At present, Delta sells its services on 56 GOL flights between Rio de Janeiro, Sao Paulo, Brasilia, and 15 destinations in Brazil. These are Curitiba, Cuiaba, Belo Horizonte, Florianopolis, Belem, Fortaleza, Goiania, Iguassu Falls, Joao Pessoa, Vitoria, Teresina, Salvador, Recife, Porto Alegre, and Navegantes.

Eternal SkyMiles

A SkyMiles member can now book a ticket with Delta after long gaps without worrying about the previously accumulated miles. Delta no longer invalidates these miles for passengers who have not operated their accounts for over two years. Delta Air Lines has also announced more benefits for the year ‘including significant improvements to delta.com such as an upgraded award travel calendar, improved booking process and better flight information display’.

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